If you're worried about someone's safety
Talk Again is an educational resource, not therapy and not a crisis service. If you or anyone else may be in danger right now, call 911 or your local emergency number. In the US you can call or text 988, the Suicide & Crisis Lifeline, any time. Outside the US, findahelpline.com lists free helplines in your country. Our chat assistant is an AI and cannot help in an emergency.
What is Talk Again?
Talk Again is a digital kit for parents of teens aged 13 to 17. It gives you word-for-word scripts for the hard moments with your teen: what to say, what to skip, and what to say if they push back. The main part is for you, so it can help even if your teen never opens a page.
What's in the kit?
There is one kit: The Talk Again Complete Kit. It includes:
- The Tonight Scripts (for you): 26 hard moments, 103 pages.
- The Teen Toolkit (for your teen): 132 pages, written in teens' language.
- What-to-Say Cards for your phone and Calm Cards for your teen's phone.
- Bonuses: Second-Parent Guide and School Talk Guide.
Is there anything for a younger child?
Yes. The Little Feelings Kit is a separate 31-page kit for a younger child at home, who often feels the tension too. You can buy it on its own, and when you add the Complete Kit to your cart, it's offered at a lower price for 10 minutes. It's optional: the Complete Kit works on its own.
What's inside The Tonight Scripts?
26 hard moments, each on its own page: what's going on, what to say, what to say if they push back, what to avoid, and what to do next. For example: "I'm fine", the slammed door, "I hate you", "You don't understand!", refusing to go to school, a bad grade and a big meltdown, glued to the phone, lying or sneaking out, vaping, living in their room, and when they finally open up. Page 5 helps you find your moment in 30 seconds. Chapter 0 is 5 pages you can read tonight. There's also a 4-week plan with one small step a day, and a page on repairing after a bad moment.
Can you show me an example?
Script 1, page 29, "I'm fine" (but they're clearly not). Say: "Okay. You seem kind of down today, and that's okay. I'm around if you want company. Or a snack." If they push back ("I said I'm FINE"): "Okay. I believe you're handling a lot. The offer stands." Avoid: "You're obviously not fine" or "Why won't you tell me?"
Does it work for sons and daughters? What ages?
Yes, for sons and daughters. The scripts are written for teens aged 13 to 17. Many sentences also work at 12 or 18.
My teen won't use anything I give them. Will this still help?
Yes, because the main part is for you. Changing what you say is the one thing you can do tonight, even if your teen never opens a page. The Teen Toolkit is there for when they're ready, with no pressure.
I don't have time to read a whole book.
You don't need to. Tonight, read the 5 pages of Chapter 0 and try the first sentence. When something happens, open page 5 and go straight to the script for that moment.
When will I see a difference?
We can't promise a timeline: every teen is different. What changes right away is how you respond, and that's where the conversation starts to reopen.
Is it therapy? What is it based on?
No. It isn't therapy, medical or psychological advice, or a crisis service, and we can't assess or diagnose anyone. It's an educational resource that works alongside professional help, not instead of it. For concerns about your teen's health, please talk to a doctor, a school counselor or a licensed professional. Talk Again is based on published research on parent-led approaches, such as the SPACE program developed at the Yale Child Study Center, where parents change their own responses instead of pushing their child to talk.
How do I get it? What format is it?
It's an instant digital download: nothing is shipped. Right after checkout you get a download link on your order confirmation page and by email. The files are PDFs you can read on your phone, tablet or computer, or print at home (US Letter, with A4 versions included). The cards are made to keep on your phone or to print and cut out.
I didn't get my download email.
Check your Promotions and Spam folders, and make sure you're looking in the inbox of the email you used at checkout. The download link is also on your order confirmation page. Still nothing? Email talkagainofficial@gmail.com with your order number and we'll resend your files. We reply within 1 to 2 business days.
Does it work outside the US?
Yes. The kit is written for families everywhere, with helpline numbers for several countries. In most countries the store shows prices in your local currency, and that's the amount you pay at checkout. If your currency isn't available, prices are in US dollars and your bank may add currency conversion or foreign transaction fees.
Can I get a refund?
Because these are digital files, all sales are final once the files have been downloaded. We review requests and fix the problem, or refund at our discretion, for a duplicate order, files we can't deliver, a damaged file we can't replace within 5 business days, or files that don't match what you paid for. Email talkagainofficial@gmail.com within 14 days of purchase with your order number. Please write to us before opening a dispute with your bank, so we can fix it quickly.
I didn't add The Little Feelings Kit. Can I still get it?
Yes. You can get The Little Feelings Kit here at its regular price.
Do you have discount codes?
We don't share discount codes in chat. Any current offer is shown on the store.
Can I share the files or use them with clients?
The kit is licensed for you and your own household. Please don't share, resell or upload the files, or use them with clients, students or groups, without our written permission. Professionals can email us to ask.
Am I talking to a real person?
Our chat assistant is an AI. You can ask for a person at any time and our team will reply, usually within 1 to 2 business days. You can also email talkagainofficial@gmail.com.
How do I contact you?
Email talkagainofficial@gmail.com. Please include your order number if your question is about an order.